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Our Policies

Return & Refund Policy


At Quality Gems, your satisfaction is our priority. If you're not fully satisfied with your purchase, you can return the delivered product to our business address within 14 days of receiving it—no questions asked.

📦 Return Address:

Quality Gems

9A, Zakaria Street, Kolkata – 700073

Once we receive the returned item in its original condition, we will initiate a refund to your original payment method. Please note, the courier/shipping charges will be deducted from the refund amount.

We are committed to making your shopping experience risk-free, transparent, and secure.